Privacy Policy

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1. Introduction

Rising Little Stars ABA Therapy LLC ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services, in accordance with applicable federal, state (Florida), and local laws, including the Health Insurance Portability and Accountability Act (HIPAA) where applicable.

By accessing or using our services, you acknowledge and agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

· Personal Information: Including but not limited to your name, address, phone number, email address, date of birth, insurance details, health-related information necessary for services, and other information you voluntarily provide to us.

· Automatically Collected Information: Such as your IP address, browser type, operating system, access times, and website navigation data.

· SMS Consent Information: Records documenting your consent to receive SMS communications, including the date/time consent was provided, the phone number submitted, and the method of consent (e.g., online form, verbal, written). We collect only the information necessary and relevant to provide services, manage appointments, process billing, fulfill legal obligations, and enhance our services.

3. Use of Information

We use the information we collect for the following purposes:

· Delivering and managing ABA therapy services

· Scheduling, confirming, and managing appointments

· Communicating with clients, parents, or guardians

· Sending SMS reminders, updates, and informational messages (with prior consent)

· Processing insurance claims and billing

· Complying with applicable federal and state legal and regulatory requirements

· Improving our website, services, and overall client experience

4. SMS Messaging Policy

By providing your phone number and opting in to SMS communications, you consent to receive messages from Rising Little Stars ABA Therapy LLC regarding appointment reminders, scheduling, and service-related updates.

Message frequency may vary depending on your appointment schedule, but generally you can expect to receive 1–2 messages per week.

· Standard message and data rates may apply.

· You may reply STOP at any time to opt out of SMS communications.

· You may reply HELP for assistance.

· We securely maintain SMS consent records in client files (either physical or electronic).

The information collected, including phone numbers provided to receive text messages, will not be shared, sold, or transferred to third parties for marketing or commercial purposes.

By registering, you agree to receive 1–2 messages per week from Rising Little Stars ABA Therapy LLC.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We may disclose your information only as necessary to:

· Comply with legal and regulatory obligations, including HIPAA, subpoenas, and court orders

· Coordinate care with authorized healthcare providers, payers, or insurance companies

· Engage third-party service providers under binding confidentiality agreements (e.g., billing services, IT support vendors)

All third-party service providers engaged by us are contractually required to protect your information in compliance with applicable privacy laws.

6. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, use, modification, or disclosure, in accordance with applicable legal standards, including HIPAA security requirements where applicable.

While we follow industry best practices, please note that no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

· Subject to applicable federal and Florida state laws, you have the right to:

· Access the personal information we hold about you

· Request corrections or updates to your personal information

· Withdraw consent to certain uses or disclosures of your information, to the extent permitted by law.

· Request copies of your records, subject to applicable fees and processing timelines

· To exercise your rights, please contact us at info@risinglittlestarsaba.com or (813) 999-2600.

8. Children’s Privacy

In compliance with the Children’s Online Privacy Protection Act (COPPA), we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. Parents or legal guardians may contact us to review or request the deletion of their child’s information.

9. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The most current version will be posted on our website with the effective date indicated. Your continued use of our services constitutes acceptance of the updated policy.

11. Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@risinglittlestarsaba.com or (813) 999-2600.